𝗙𝗶𝗹𝗶𝗻𝗴 𝗣𝗮𝘆𝗺𝗲𝗻𝘁 𝗥𝗲𝗹𝗮𝘁𝗲𝗱 𝗚𝗿𝗶𝗲𝘃𝗮𝗻𝗰𝗲𝘀 (𝗙𝗢𝗥𝗠 𝗚𝗦𝗧 𝗣𝗠𝗧-𝟬𝟳) 𝗦𝘁𝗮𝘆 𝘂𝗽𝗱𝗮𝘁𝗲𝗱 𝗼𝗻 𝗸𝗲𝘆 𝗚𝗦𝗧 𝗰𝗵𝗮𝗻𝗴𝗲𝘀! 𝗝𝗼𝗶𝗻 𝗼𝘂𝗿 𝗪𝗵𝗮𝘁𝘀𝗔𝗽𝗽 𝗴𝗿𝗼𝘂𝗽 𝗳𝗼𝗿 𝗿𝗲𝗮𝗹-𝘁𝗶𝗺𝗲 𝗻𝗼𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗮𝗻𝗱 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀. chat.whatsapp.com/CHSeygvMUZ5BEskjnWjs6v 𝗛𝗼𝘄 𝗰𝗮𝗻 𝗜 𝘀𝘂𝗯𝗺𝗶𝘁 𝗴𝗿𝗶𝗲𝘃𝗮𝗻𝗰𝗲𝘀 / 𝗰𝗼𝗺𝗽𝗹𝗮𝗶𝗻𝘁𝘀 𝗿𝗲𝗴𝗮𝗿𝗱𝗶𝗻𝗴 𝗚𝗦𝗧 𝗣𝗼𝗿𝘁𝗮𝗹? 𝗢𝗥 𝗛𝗼𝘄 𝗰𝗮𝗻 𝗜 𝘀𝘂𝗯𝗺𝗶𝘁 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗚𝗿𝗶𝗲𝘃𝗮𝗻𝗰𝗲 𝗢𝗳𝗳𝗶𝗰𝗲𝗿𝘀 𝗳𝘂𝗿𝘁𝗵𝗲𝗿 𝗾𝘂𝗲𝗿𝘆? To submit a grievances / complaints regarding GST Portal, perform the following steps: 1. Access the gst.gov.in URL. The GST Home page is displayed. 2. Login to the GST Portal with valid credentials. Note: Grievances can be submitted either before or after logging-in to the GST Portal, however, payment related grievances can only be submitted by registered users or Taxpayers, since they are required to mention the GSTIN. 3. Click the Services > Payments > Grievance against Payment (GST PMT-07) command. [img:XJswdDxyc]

4. The Grievance / Complaints page is displayed. The Submit Grievance section will open by default. [img:_43b340Wd]

5. In the Grievance Type drop-down list, select the Grievance Against Payment (GST PMT 07) option. [img:vjuJnnU3S]

6. In case you have already filed a grievance and you are filing the grievance again, enter the previous grievance ID in the Previous Grievance Number field. Note: State is auto-populated, in case, you have logged in to the GST Portal. Or else, in case of pre-login, select the State from the drop-down list. 7. In the Grievance Related To drop-down list, select the appropriate choice. [img:UeC92E4GR]

8. The details in the Details of Taxpayer (Person) who is reporting the grievance section are auto-populated. In case, you have not logged in to the GST Portal, you will need to enter your own details in the Details of Taxpayer (Person) who is reporting the grievance section. 9. In the Name of Complainant field, enter the name of the Complainant. 10. In the Description of Grievance field, enter the details of the grievance. 11. Click the Choose File button to upload any supporting document related to the grievance. 12. In the Discrepancy In Payments section, in the CPIN field, enter the CPIN of the Challan. The details related to CPIN are displayed. 13. Select the Date on which amount got debited using the calendar. 14. In the BRN field, enter the BRN. 15. In case of pre-login, enter Capcha code.16. Select the Sign with Authorized Signatory's PAN option and select the Authorized signatory from the drop-down list. 17. Click the SUBMIT WITH DSC or SUBMIT WITH EVC button to submit the grievance form. [img:4DZ3naYpy]

𝗙𝗜𝗟𝗘 𝗪𝗜𝗧𝗛 𝗗𝗦𝗖: a. Click the YES button. b. Select the certificate and click the SIGN button. 𝗙𝗜𝗟𝗘 𝗪𝗜𝗧𝗛 𝗘𝗩𝗖: a. Enter the OTP sent on email and mobile number mentioned in the grievance form and click the VALIDTATE OTP button. [img:fg_Z5ywnC]

18. On submitting the grievance form, the GST Portal will generate a Grievance Tracking Number and send it to the e-mail address as mentioned in the form. You can check your grievance status after 10 minutes, using the ‘Enquire Status’ service. [img:YvBJtRnpB]

𝗛𝗼𝘄 𝗰𝗮𝗻 𝗜 𝗺𝗼𝗻𝗶𝘁𝗼𝗿 𝘁𝗵𝗲 𝗽𝗿𝗼𝗴𝗿𝗲𝘀𝘀 / 𝘀𝘁𝗮𝘁𝘂𝘀 𝗼𝗳 𝗺𝘆 𝘀𝘂𝗯𝗺𝗶𝘁𝘁𝗲𝗱 𝗴𝗿𝗶𝗲𝘃𝗮𝗻𝗰𝗲? To monitor status of your submitted grievances / complaints regarding the GST Portal, perform the following steps: 1. Access the gst.gov.in URL. The GST Home page is displayed. 2. Login to the GST Portal with valid credentials. Note: Status of a Grievances can be enquired before or after logging-in to the GST Portal. 3. Click the Services > Payments > Grievance against Payment (GST PMT-07) command. [img:4WfGWZnRT]

4. The Grievance / Complaints page is displayed. Click the Enquire Status section. [img:cykOtygE_]

5. Enter either your Grievance Number or Date Range. In case, you have not logged in, you can only search the Grievance Number. [img:dig99i93b] [img:_faFESMgG]

6. Click the Search button. [img:_QooeTwJ5]

7. The search results are displayed, allowing you to access the status of your submitted grievance. Note:  If you are logged-in to the portal and have searched using the Date Range option, the search result will display the status of all submitted grievances along with their respective Grievance Numbers.  All grievances will show one of the following statuses, depending on their resolution:  Submitted: On submission of grievance  Resolved: Once the grievance gets resolved. [img:Gqg2myV4L]

8. You can click the Grievance Number and corresponding details will be dislayed in read-only mode. [img:1HYc03s6L]