3 months ago
The Locksmith Paradox: As the locksmith improves at his craft, the customers become increasingly upset by the lower time input required to deliver a fixed output. The results are the same, but the perception of value changed. This focus—on time > results—plagues most companies.
I wrote about this and more in today’s newsletter. 115,000+ people received it in their inboxes. If you’re interested in learning, you should subscribe. t.co/J5bjm4B1OX
Every Friday, subscribers receive a short newsletter. Insights, perspectives, and actionable takeaways on: • One Framework • One Quote • One Tweet • One Article • One Podcast Get 1% smarter, every single week.